A. Hello Carz will be more than happy to accommodate an advanced booking just click on Book now button on our website or download our (Hello Carz) booking App from App store or Google play store.

If you book through our App or website, you will receive instant confirmation on your screen and via email.

A. if you book through our app or website, you will receive confirmation straight way on your and as well as on your email.

We specialize in long-distance journeys such as airport and seaport transfers, and intercity travel between towns, cities, or villages.

If something is left behind, our drivers are instructed to hand it into the police or inform us. Please email info@hellocarz.co.uk or call us +441733802222

We accept all major credit/debit cards via our App and website. Contactless payments are supported. Business customers can request a credit account.

Yes, we offer 30-day credit corporate accounts. Email info@hellocarz.co.uk or visit the homepage and click on the Corporate Customer link to apply.

Pricing depends on distance and time. Fares are estimated for one pickup and drop-off. Extra stops may incur additional charges.

Yes, we offer wheelchair-accessible vehicles. Please request this when booking online or via the App.

Absolutely! Hello Carz offers transport outside Peterborough. Book through our website or app.

If you provide your mobile number during booking, we’ll send you a text with your cab details and a tracking link.

A. Hello Carz have a fantastic record when answering customer calls and on average over 99% of our calls are answered within 2 rings. The only time you may be expected to wait is when the weather is particularly bad or during a busy weekend night.

Over 99% of our calls are answered within two rings. In rare cases of delay—bad weather or peak hours—please be patient.

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You can file a complaint via our contact page or email info@hellocarz.co.uk. Please provide journey details, driver name, and your contact info for review.